Terms and Conditions – Class Act Transportation

RENTAL POLICIES

EFFECTIVE APRIL 1, 2018

**ALL PRICING AND POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

TRANSPORTATION – ACTIVE QUOTES: All quotes for transportation services are valid for 24 hours ONLY. Quotes are based on current market availability and are subject to change based on market conditions.

PAYMENT POLICY

Transportation Services quoted at $250 or less require FULL PAYMENT AT TIME OF RESERVATION.

Transportation Services quoted at $251 or more require a minimum 30% non-refundable deposit.

ALL Transportation Services must be paid in full at least seven (7) days prior to date of transportation services or will be subject to cancellation.

DEPOSIT POLICY: ALL DEPOSITS ARE NON-REFUNDABLE.

SPECIAL/SALE PRICING: All Promotional/Sales/Special Pricing Advertisement pricing must be PAID IN FULL with 48 hours of service quote.

Special Pricing/Sale quotes are only valid for 48 hours and pricing is subject to change based on current market rates at time of the re-quote.

CANCELLATION POLICY: All deposits are NON-REFUNDABLE. Transportation Services can be cancelled up to 48 hours prior to Service Date without additional penalty or payment requirements. Services cancelled less than 48 hours prior to Service Date will incur full charges. Transportation Services can be rescheduled (with management approval), but may incur additional cost based on current market rates at the time of rescheduling.

REFUND POLICY: Class Act Transportation will make every effort to provide transportation services as promised. However, in the event a refund is necessary, all cases will be reviewed on a case by case basis by management. If a refund is deemed necessary, Class Act Transportation will refund determined funds back to the client’s original form of payment within 30 days of resolve.

SPECIAL EVENT/PROMOTERS PRICING: All Special Event Transportation Services must be paid at least 48 hours prior to 1^st Date of Service.

CONDUCT / USE POLICY: Class Act Transportation or any of its affiliates do not tolerate improper, illegal behavior or activity on our vehicles. Behavior such as threatening other passengers or drivers, harassment or discrimination of any kind are strictly prohibited. No weapons of any kind are allowed on our vehicles.

All Special Event Transportation Services are smoke and vapor device free environments. There is absolutely NO SMOKING or VAPOR DEVICE usage allowed in or near vehicles.

Failure to comply with this policy, will result in the immediate termination of service and drivers reserve the right to contact local authorities and fully prosecute under the law.

PASSENGER / COACH BUS PRICING & RENTAL POLICY

PRICING IS BASED ON CURRENT MARKET RATES
QUOTES ARE VALID FOR 72 HOURS ONLY
RENTAL MUST BE RESERVED WITH A MINIMUM 30% DEPOSIT
ALL DEPOSITS ARE NON-REFUNDABLE
FULL PAYMENT MUST BE RECEIVED AT LEAST 30 DAYS PRIOR TO SERVICE DATE OR SERVICES WILL BE SUBJECT TO CANCELLATION.
WE DO NOT ACCEPT PERSONAL CHECKS OR E-CHECKS
ADDITIONAL PICK UP AND DROP OFF STOPS WILL INCUR ADDITIONAL FEES (BASED ON LOCATION)

CANCELLATION POLICY: All deposits are NON-REFUNDABLE. Transportation Services cancelled at least 14 days prior to Service Date will not incur additional penalties. Services cancelled less than 14 days prior to Service Date will incur full charges. Transportation Services can be rescheduled (with management approval), but may incur additional cost based on current market rates at the time of rescheduling.

REFUND POLICY: Class Act Transportation will make every effort to provide transportation services as contracted. However, in the event a refund is necessary, all cases will be reviewed on a case by case basis by management. If a refund is deemed necessary, Class Act Transportation will refund determined funds back to the client’s original form of payment within 30 days of written resolve.

All Special Event Transportation Services are smoke and vapor device free environments. There is absolutely NO SMOKING or VAPOR DEVICE usage allowed in or near vehicles.

Failure to comply with this policy, will result in the immediate termination of service and drivers reserve the right to contact local authorities and fully prosecute under the law.